Nab safety and acceptable use

Respectful, lawful calls only

Nab can help with appointments, customer support, follow-ups, information gathering, scheduling, and difficult conversations when the goal is lawful and the tone is respectful.

Do not use Nab for deception

• Do not ask Nab to lie about identity, role, age, authority, employment, intent, or relationship to an organization.
• Do not ask Nab to impersonate a bank, platform, employer, government agency, doctor, lawyer, police officer, relative, or support team.
• Do not create false urgency, fake emergencies, fake legal deadlines, or misleading reasons to get information, money, access, or consent.

No threats, coercion, or blackmail

• Do not use Nab to threaten violence, property damage, reputational harm, legal action, job loss, deportation, exposure of private information, or other consequences.
• Do not use Nab to pressure someone into paying, apologizing, staying silent, confessing, withdrawing a complaint, signing a document, or changing a statement.
• Do not ask Nab to keep pushing after someone refuses or asks to stop.

No harassment or humiliation

• Do not use Nab to insult, shame, mock, provoke, stalk, prank, or humiliate another person.
• Do not send unwanted romantic, sexual, aggressive, discriminatory, or abusive messages through Nab.
• Do not use slurs, dehumanizing language, sexualized insults, or attacks based on protected characteristics.

No illegal or unsafe requests

• Do not use Nab to support crime, surveillance, illegal goods, unauthorized access, forged documents, or evasion of lawful procedures.
• Do not ask Nab to collect passwords, verification codes, account access, protected information, or highly sensitive data unless you have the right and consent to request it.
• Do not use Nab for illegal medical, legal, financial, tax, immigration, employment, or debt-collection activity.

Not for emergencies

Nab is not an emergency service and should not be used for urgent, medical, legal, safety-critical, or time-critical communications. Contact the appropriate professional or emergency service directly.

If a call is not appropriate

Nab may refuse, stop, or limit calls that involve deception, threats, harassment, illegal activity, unsafe pressure, or attempts to bypass these rules. You can still reframe many requests as a respectful question, factual follow-up, or neutral request.

Contact

For safety concerns or reports, email hello@heynab.com.