Privacy Policy
Nab privacy policy
Effective date: June 23, 2026. Nab helps users place and manage phone calls. This policy explains what data Nab uses to provide that service.
Information we collect
- Account information from sign-in providers, such as account identifiers and email when provided.
- Contacts or phone numbers selected by the user so Nab can place requested calls.
- Call instructions, live guidance, call metadata, summaries, transcripts, recordings, and related task notes.
- Optional phone verification information when a user adds their own phone number.
- Diagnostics such as call state, provider response codes, app events, and error logs needed to operate and debug Nab.
How we use information
We use information to authenticate users, place requested phone calls, process live audio and guidance, generate summaries and transcripts, show call history, verify phone numbers, prevent abuse, provide support, and improve reliability.
Service providers
Nab relies on service providers for phone connectivity, AI processing, identity, hosting, storage, and diagnostics. These providers process data only as needed to deliver Nab's functionality and maintain the service.
Retention and deletion
We keep account, call, transcript, recording, and diagnostic data while needed to provide Nab, support users, maintain security, and meet operational or legal requirements. Users can request deletion by contacting privacy support.
Contact
For privacy requests, email privacy@heynab.com.